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As a credit union, we have members, not customers. As a not-for-profit cooperative, we are dedicated to providing superior financial value through high returns on deposits and low rates on loans.

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Routing Number: 271992183
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Helpful Tip

If you need help or have questions regarding your login credentials, please contact us at 800.942.0158 or 630.276.5555.

 

Fraud Monitoring Options

Fraud Monitoring Options

Free Security Add-ons For Your Card No matter how YOU like to shop

Don't Forget the Card Controls widget in My247 Digital Banking which allows YOU control to turn your card on or off instantly.

ONLINE SHOPPING SECURITY

VISA CHECKOUT

Add Visa® Checkout* to securely speed your online shopping, by storing your card and shipping information at Visa. Just set-it and forget it you will never have to enter your card payment or shipping information again when checking out.
Fast.
It’s like being in the fast lane for checkout.
Secure. 
Shop worry-free. Your info is stored behind multiple layers of security.
Easy to enroll.
1. Visit Visa Checkout
2. Select “Create Personal Account” and set up your account.
3. Enter your HACU Visa card(s) information and set your HACU card as your preferred choice so that you keep earning the Rewards Points you love.
4. During the enrollment process; be sure to subscribe for emails to get great deals, inspiration and more.
* Available at online merchants displaying the Visa Checkout logo.

 

VERIFIED BY VISA


Verified by Visa helps ensure that payments are made by the rightful owner of the Visa account.  Due to new 3-D advanced technology that can now confirm your identity, the password requirement has been eliminated; thereby making online purchases easier, faster, convenient and more secure.

With Verified by Visa 3-D, you now get an extra layer of security to protect your identity and your online shopping experience. Be secure and shop worry-free. 
Enrollment is automatic for participating merchants.
*Available at online merchants displaying the Visa Verified by Visa logo.

SECURITY ALERTS BY TEXT OR EMAIL

SMS GUARDIAN

Add smsGuardian and monitor the activity on your card with two-way texting capabilities.* Receive a text when your card has suspicious activity.  

Easy to enroll.
1.  Visit the Guardian Sign On Page
2.  Follow the prompts
Control your card, via text alerts.
1.  Reply immediately with your unique code and block all activity on your card. 
2.  If the transaction is yours, just delete the text.
* Standard text messaging rates may apply. Annual re-enrollment necessary.

 

VISA PURCHASE ALERTS

Add Visa® Purchase Alerts and receive emails directly from Visa that alert you to potential fraud on your account  based on the alert triggers that you set up*. 
 
Easy to enroll.
1.  Visit Visa Purchase Alerts
2.  Follow the prompts, register, and choose the notification triggers that match your needs.
3.  Customize your alert settings.
You can set an alert when a purchase threshold is reached.
 
When an international purchase is made.Or when purchases are made on the internet  or over the phone. Protect your account. Then if you suspect the activity is fraudulent, call us at 630.276.5555
*A qualified transaction is any transaction routed though Visa.

 

Cent-curity_Center_Logo_Combined                            Security Center

Mr. Cent-curity is here to keep your dollars and cents safe from scammers that lurk the streets and internet.  He will update you on general security education to help you and your family stay secure both online and off. 

We are committed to being your trusted choice.

HealthCare Associates Credit Union will never contact you with unsolicited requests for any account information. If you receive a phone call, email or text message requesting personal information, hang up immediately or forward the message to phishing@hacu.org.

If you ever have questions or concerns about any communication related to HealthCare Associates Credit Union, please call our Call Center at 630.276.5555 or 800.942.0158.

Mr. Cent-curity will post articles and information to our news center on a regular basis.  You can find our news center here

You can also stay informed with fraud and scams through the NCUA 

 

 

ATM & Branch Locator

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