As a reminder, HACU will never call or text you to request your account credentials or debit card information. If you receive a call or text asking for this information, hang up or ignore the message. If you have provided this information via call or text, contact HACU directly at (800) 942.0158.
Top Tips to Protect Your Account
- It is always advisable to regularly review and monitor your accounts and statements closely. If you detect any suspicious activity on an account, you should promptly notify the institution with which the account is maintained.
- Stay vigilant against suspicious communications. If you receive a text or phone call from a phone number you do not recognize, do not respond.
- It is always a good practice to use strong passwords for your accounts and avoid using the same passwords across multiple applications, accounts, or services.
- Where possible, enable Multi-Factor Authentication, which is a multi-step account login process that requires users to enter more information than just a password.
